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JeremyAquing's avatar
JeremyAquing
Neighbour
3 years ago

777222

Messages from Telus to confirm my appointment aren’t received.

2 Replies

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  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    Which phone do you own? Some phones (such as my Samsung Galaxy S22 Ultra) have spam filters. You may want to check that folder to see if it might be caught up in the filter. 

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Do you happen to have Call Control enabled on your phone line? It's possible this is preventing you from getting a notification.