Forum Discussion

FloppyDrive's avatar
FloppyDrive
Organizer
12 months ago

4k PVR and Activation Code Problem

My sister's 4k PVR was a little problematic, so several months ago we received a replacement. The PVR replacement asked for an Activation Code which Telus did not provide. We ended up sending it back...
Carey1's avatar
Carey1
Neighbour
11 months ago
After 2 hrs using self help, I called. After 1 1/2 hours they let me go saying it would take 1 to 2 hrs more to fix.

I already switched my phones to Roger's from tells due to poor service. If this isn't fixed in 2 hours, I'll be switching my cable and internet also



Sent from my Galaxy

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

Are you still having this issue?

  • Carey1's avatar
    Carey1
    Neighbour
    11 months ago
    Fixed



    Sent from my Galaxy

  • XTunnelGuy's avatar
    XTunnelGuy
    Neighbour
    11 months ago
    As I already told you guys, I have not had an issue since you guys fixed the problem 2 weeks ago. Jan 13

    Thanks Again !

    Cheers
    XTunnelGuy (Stewart)
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