Forum Discussion
dominicl
2 years agoAdvocate
Why Telus identity verification links do not point to telus.com?
To avoid scams, the first thing we teach users is to look at link URLs before clicking them. If it doesn't say facebook.com it's not facebook, if it doesn't say telus.com it's not Telus!! Yet, when y...
A-B
Community Manager
2 years agoThat doesn't sound like a legitimate communication from us. Have you spoken with our team about this?
- dominicl2 years agoAdvocate
I mentioned my concern to the Telus Web Store representative who called me, and I confirmed afterwards that it was a legitimate communication (they sent me a confirmation from [email protected]), but I still refuse to provide my info to that non-Telus URL.
- A-B2 years ago
Community Manager
Ahh sorry for misunderstanding. If it was from one of our agents then it'll be secure and legitimate. They'll be there to assist should you ever change your mind!