Forum Discussion
UPS lost my phone
It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day...
Honestly I fought my a%^ off like I blew up the company so to speak I called every manager investor and owner I emailed the owner and ceo and got a message back one day from customer relations if you want I can send you the email to the manager of loyalty side he’s actually really nice and he helped me out a lot I still fight with them cause my bills never the same as the agreement so monthly I have to call in and tell them it’s wrong but my honest advice is don’t give in be relentless with them and know your wonderful go look at the wireless code web site if your in Alberta
KNOW YOUR wonderful AND DONT BACK DOWN THATS the only way they fix anything but be caught up and informed about your rights and what they’re doing illegally and how they’re going to fix it!
This happened to me as well. I’ve talked to every team at Telus and UPS and spent 5 hours yet they’re still refusing to give me full information and insisting that I make a police report. Why does Telus not initiate police reports for devices that go missing through their shipping partner?
Quite frankly I don’t think I will ever use telus again after this.
- Also do the police report online you’ll get a file number and that’s all they want. Is they want the file number so they can still collect their money from UPS cause they wanna get paid right so that’s basically what they’re waiting for is they’re waiting for an invoice from UPS saying the item was delivered because until they get that they don’t get paid or something doesn’t go through. I don’t remember how it works, but that’s what that’s all it is. We’ll was for me anyways
