Forum Discussion
Unjust $280 Charge for "Damaged" Bring-it-Back Device
I am writing as a frustrated and loyal TELUS customer regarding a $280 charge applied to my account for alleged damage to a Bring-it-Back device I returned. This charge is unwarranted, as the device ...
TELUS_Support
Official Support Team
Official Support TeamHi Frustrated101 - for time-sensitive situations we recommend speaking with our customer service team as we do our best to get to all posts as fast as we can but the forum is focused on customer to customer support.
With that being said, we will send you a private message to help
TELUS_Support thank you for responding. Believe it or not but I have spoken with Customer Service on two different occasions now and was advised that they will be in contact with me once they have more information on the device and each time no return call back or follow up. I look forward to your private message!
