Forum Discussion
Ulefone Armor 26
Telus doesn't seem to offer any phones with micro SD options which interest me, and that means looking elsewhere for phones. The Sonim XP10 simply doesn't offer me what I want for the price, as far a...
So I bought a 27T last month as I needed a work phone and the flir really comes in handy for me as well as it being tough. Anyways I thought it worked fine as I did all the changeover from my old phone at home with wifi hooked up. It turns out though that I can only get data to work in 3g mode. Calls work in 4g and 5 g and texting as well but not with pics and group chats dont seem to work either. Seems now and it could be because I let the phone update all the apns are locked and greyed out and I cant add one either. My wifes pixel 7 is the same on Telus yet my sons samsung he can still add apns. Odd.. so I went to the telus corporate store for help and to ask a few questions. The girl there Sabrina took one look at the phone and asked where I bought it and I said direst from the manufacturer and she asked if was from China .. and when I said yes she said it is not supported and basically that was it. I said so you wont eben let me ask you any questions and she said its not supported so no.. I got her name and told her I was going to make a complaint and she said go ahead.. I have telus security optik Internet and mobile and get treated like wonderful..anyways when I was on the phone with the TEC who said it should work he asked me if I had gone into a store for help..told him and he didnt think what she did was right either..guess looking at amazon was more important to the young lady..If that is the class of all employees working in there stores they need to clean house. Long story short is the Tek said it should work and Ulefone does not understand why I cant edit the apns as they are dif then my wifes APNs on her phone. Ulefone asked me for a Video of trying to edit the Apns and I just sent that out so will wait a bit before trying a reset ...and if all else hopefully that works... Next time I go into a telus store I will record the whole thing
So I bought a ulefone 27T last month as I needed a work phone and the flir really comes in handy for me as well as it being tough. So to be clear you cant buy a flir attachment for say a Iphone for the price of the whole phone I bought Anyways I thought it worked fine as I did all the changeover from my old phone at home with wifi hooked up. It turns out though that I can only get data to work in 3g mode. Calls work in 4g and 5 g and texting as well but not with pics and group chats dont seem to work either. Seems now and it could be because I let the phone update all the apns are locked and greyed out and I cant add one either. My wifes pixel 7 is the same on Telus yet my sons samsung he can still add apns. Odd.. so I went to the telus corporate store in seven oaks mall for help and to ask a few questions. The girl there Sabrina took one look at the phone and asked where I bought it and I said direct from the manufacturer and she asked if was from China .. and when I said yes she said it is not supported and basically that was it. I said so you wont even let me ask you any questions and she said its not supported so no.. I got her name and told her I was going to make a complaint and she said go ahead.. I have telus security optik Internet and mobile and get treated like crap..I suspect I spend the better part of 400 dollars every month and she cant take any time..they were not busy and every one of the maybe 5 people were just sitting alone at their desks alone..I got a little pissy and asked her for her name and the tek number... my GOD SHE WAS SOOOO Kind and gave me that..anyways when I was on the phone with the TEC who said it should work he asked me if I had gone into a store for help..told him what happened and he didnt think what she did was right either..guess looking at amazon was more important to the young lady..If that is the class of all employees working in there stores they need to clean house.I made a phone complaint but iI dont think it went anywhere. I would like some response on this ..I am under no contracts to stay with telus on anything and may seek a new provider with people who care. By the way the Tek person was great and I told him so..I did not get a email asking me about him yet though.
