Forum Discussion
Telus really messed up
I switched to telus for my mobile device plan a couple months ago. The technician who was setting up my apartment wifi convinced me to switch. He made a mistake and started setting up my mobility acc...
TELUS_Support
Official Support Team
Official Support TeamHi megghowell - we need to check all accounts to make sure they are closed properly and that balanced are cleared.
We'll send you a private message
So you say you’re going to send me a private message and never do very professional. I’ve already confirmed the account is closed and there’s no balance due on Telus’s end but I need you guys to tell that to the collection agency. Everytime i’m on the phone with Telus they say they will tell the agency and then the agency hears nothing. This is awful customer service. You guys are probably the worst company I have ever dealt with.
