Forum Discussion
Telus phone not sending texts
Hi, my # is receiving texts just fine, able to make calls, and can use data, but for the last week I can't send texts (I have a second number which is why I’ve not dealt with this yet). The text just...
It started happening randomly, I had the sim in an iPhone 5S but it stopped working randomly. I didn’t think anything of it until I put it in a new Android (Mive Alt Style Folder) and finally tested it on my S24 Ultra that came with the plan. It doesn’t send texts on any of the three. The number is fully deregistered from iMessage, Google RCS, and Samsung enhanced features. Everything else still works (calls, mms, data, even iMessage when I had it enabled) but it can’t send an sms no matter what I do.
I only use the iPhone for Apple Maps, so I have a shortcut configured on my iPad that forwards any texts I get from that number to my main one. Am wondering if it got flagged or throttled for doing this text forwarding?
TELUS_SupportOfficial Support Team
We can take a look. Please send us a private message and we'll try to troubleshoot with you
