Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
I can not see Services Tab, it only shows me Plan, Device and Call Control tab. I tried changing all the subscriber under my account but it is not showing Services Tab for any subscriber.
On overview page, under Subscription it shows "Stream+ Premium - Active" but when I click on Manage Subscriptions it shows under your subscription "Sorry, your subscriptions list is not available at this time. Please try again or check back later."
Thanks for your prompt reply.
My issue is resolved. Telus support engineer called me and as I have many services from Telus, he unlinked my other accounts for Internet, TV etc. and leave only mobile account linked and after that I can see the Activation button under Stream+. After I activated Disney+ etc. he added this other accounts back to my account. I hope this may helps others.
Thanks
manishbrl wrote:My issue is resolved. Telus support engineer called me and as I have many services from Telus, he unlinked my other accounts for Internet, TV etc. and leave only mobile account linked and after that I can see the Activation button under Stream+. After I activated Disney+ etc. he added this other accounts back to my account. I hope this may helps others.
Thanks
are you saying there was overlap of the web page display and once clutter was removed you saw the button "activate" which is what you should have seen?
I have run into similar issues and suggest reduce the magnification and/or font size. Doing that has shown me something I knew was there.
