Forum Discussion
Speaking With An Agent
Can i speak with someone on how to cancel all my plan with telus , both home internet and mobility Never have i been stressed out like this just to reach out to customer support about service Poo...
I recently posted how it went when I needed to cancel a business phone line as I was closing that business.
The problem I ran into is finding it difficult to call and have the right department answer the phone. Imagine dialing the service phone number on your business phone invoice to be told after 10 minutes you have reached residential but I will transfer your call. Great? NOT. I got a voice mail and three choices press 1,2,3. #3 was for cancellation. After multiple questions and explanation of what I needed to do the person on the other end said you have reached internet cancellation.
Good luck on the merry go round.
