Forum Discussion
Speaking With An Agent
Can i speak with someone on how to cancel all my plan with telus , both home internet and mobility Never have i been stressed out like this just to reach out to customer support about service Poo...
TELUS_Support
Official Support Team
Official Support TeamHi there, to cancel service, you need to give us a call. This is 2 separate services and contact info can be found at telus.com/contactus. Have you had an issue reaching us?
Have you tried? It's near impossible to reach. Chat says someone will contact you, nobody does. Everything points you to chat/virtual assistant. It's horrible. Just connect me with someone who can help!!!
I feel your pain! A phone company that doesn’t know how phones work. I’ve talked to people with Freedom Mobile 3 times today easy peasy. Unfortunately I need to wait 2 days for Koodo to phone me so I can switch to Freedom.
- TELUS_Support
Hello Van1, please take a look in your inbox since we sent you a private message, thanks!
- TELUS_Support
If you need assistance, send us a private message and we will do our best to help.
