Forum Discussion
Solved
Setting up subscriptions to Prime, Disney, etc.
Hello, This is about my 10th time trying to get help with this subject. No one will help or answer, thus far. I started a new mobility subscription with the added on subscription plan with Prime, Di...
Seems. noone posted a solution but I did figure this out myself and thought it might help someone. When I signed up for these, the Telus rep put a dot (.) in my email address and said it would not matter but these subscriptions had that email with the dot, not my regular email address, but it did matter. When I instead logged in with the (.) included, it worked. Not a great experience but figured it out myself.
TELUS_Support
Official Support Team
Official Support TeamHi there, we will send you a private message.
- Hey, not sure why I got this post in my in-box but I’m just a customer like you. Hope you find an answer. It’s frustrating, for sure.
