Forum Discussion

danniimayy88's avatar
danniimayy88
Neighbour
2 years ago

REPAIRS

IF I'M PAYING $15 A MONTH FOR DEVICE CARE, WHY IS IT REQUESTING I PAY $200 FOR A SCREEN REPLACEMENT? IF I HAVE TO PAY REGARDLESS, WHY AM I WASTING $15 A MONTH?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey danniimayy88 - the $15 cost is to have access to the program. The $200 replacement cost is a subsidized amount as they would be replacing the whole device. 

     

    Compared to a new device, this is a much cheaper way to have peace of mind if a device is lost, stolen, or is damaged