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Shipping during Covid
Anyone know how long it takes before an Item ships? I purchased a phone that was in stock on August 1st and received an email that the order was submitted for shipment two days later. It's been a wee...
- Hello Sherpaderp
Yeah it's a long wait as many aren't working / working from home so all call center for carriers have long waits. Try this before contacting you're CC.
https://www.telus.com/en/support/contact-us/escalations/
This link above is for the Escalation department for the management. Try that and see what happens!
Thanks again!
Sent a message to the escalation team. So I'll wait and see what happens.
Telus got back to me. They said the phone is on backorder and will ship in 1-2 weeks.
- Thanks again for the assistance!
