Forum Discussion
Missing final bill
Hi there looking for advice on what to do about this situation as it is impossible to talk to a real person. I participated in the Bring it back program, at the end of my term I decided to keep the p...
TELUS_Support
Official Support Team
Official Support TeamHey! we’re really sorry to hear about your experience—this definitely isn’t how we want things to go, especially when you’ve been actively trying to resolve your final bill. We understand how concerning a credit impact can be, and we’d like to take a closer look at your account, billing timeline, and what may have happened here. There may be options to review or escalate this further once we have all the details. Look out for a message from us!
