Forum Discussion
macspeck
1 year agoNeighbour
Re-Activating Account
I cancelled my Telus account since I moved overseas and knew I would need a plan in my new country. I realize now I still need it to receive SMS text messages to my Telus phone # as it is linked to i...
- 1 year ago
Hi Cory. Is your deactivated account prepaid or post-paid? We can help reactivate pre-paid accounts but due to the credit profile associated with post-paid accounts, it'll require a call to our customer service team or a visit to one of our stores.
TELUS_Support
Official Support Team
1 year agoHi macspeck it is possible to bring your service back. We will send you a message for next steps
Cory2
1 year agoOrganizer
I need to reactivate my account for similar reasons