Forum Discussion

ChrisDF's avatar
ChrisDF
Neighbour
3 years ago

Poor Service Reception

How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that di...
dropped calls
poor connection
service
dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

Would you know others (also on TELUS) who are similarly affected? This will help determine if it's a network issue or isolated to the device. 

Spike123's avatar
Spike123
Neighbour
2 years ago

I currently have no bars in my home. Very poor reception at home

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Hi Spike123 - please follow this link and click on "Report an Outage". That will send us the proper information to work the situation

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