Forum Discussion
Poor Service Reception
How can I send information to Telus about poor reception and services? I have visited a store and tried SIM card swap. And I reset network settings on my phone per the agent recommendation but that di...
FuzzyLogic
Community Power User
Community Power UserI live in downtown Edmonton and have a similar situation. Depending where I am in my condo (lot's of concrete) I have to rely on wi-fi calling. Currently seeing 2 bars on my phone. Based on this site the nearest Telus cell tower is about 4 blocks away (with many highrises between me and the tower):
Canadian Cellular Towers Map (ertyu.org)
There is an option to report issues on the Telus coverage map here:
5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS
Thanks. I'll try the reporting site. Not sure if that will improve anything but worth a shot.
