Forum Discussion
Solved
Phone Speed Issue
My phone is taking forever to download or go to a different page. My Internet is almost going backwards because it's so darn slow. What do I f?? Please help me. I've never had it so slow and it's ve...
This is because a faulty or very old SIM card can slow down data speeds and cause connection issues, as it can struggle to support newer network technologies or become corrupted.
FuzzyLogic
Community Power User
Community Power UserAre you on wi-fi or wireless? Does this happen all the time or in certain places? Any additional information would be helpful.
It's all the time. I'm on wi-fi. This is so frustrating.
- NFtoBC
If connected multiple different Wi-Fi in different locations, and slow in all of them, it suggests it is your phone. You can try restarting it, but it would be helpful to know the model phone you have.
I have restarted on numerous occasions and it doesn't seem to make a difference. I spend most of my time at home and when I go out I'm not on my phone. It's a Google Pixel 7. I was a die-hard Samsung Galaxy fie hard. I figured if you don't have a Samsung you're nuts. Even my TV's are Samsung!!!!! I really like these Pixels and what they do. There's a few extra little things I like. Sorry for babbling!!!!!!
TELUS_SupportOfficial Support Team
Hi cujojo - Have you tried to replace your sim card?
