Forum Discussion
Ordered a new phone online and it was sent back to Telus. Help!
I ordered a new phone with the Bring It Back Program and received it a few days later. Unfortunately, a family death occurred and I was not home to sign off on the package and had to go out of the co...
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Community Manager
Community ManagerFirst, my condolences on your loss. Hoping your family is doing well. I checked and your best bet would be to reach out directly to our Mobility team at 1-866-558-2273 so they can investigate and look into getting it sent again.
