Forum Discussion
DanSta
3 months agoNeighbour
No Service on Telus SIM card
Hi,
I have tried all of the troubleshooting steps (including resetting network settings) and I still have no service on my iPhone. I have also tried other iPhones with this SIM card (does not work), and other SIM cards in my iPhone (does work).
It's been like this for a few months now and Telus phone support cannot help me.
Is it possible to check if your SIM card is active somewhere?
Thanks!
1 Reply
- TELUS_Support
Official Support Team
Hi there, is this a new SIM card? Was it ever activated? Can you send us a private message and we can have a look?