Forum Discussion

Vangcooveraight's avatar
2 years ago

Network connectivity issues

Over the last few weeks my iphone 12pro has been dropping the network, im in downtown vancouver and I am on 3g a lot of the time and cycle my airplane mode multiple times per day. As I have understood it may be an issue related to an iphone update; any plans to fix this any time soon or should I upgrade devices on an alternate carrier.

2 Replies

  • I should clarify, I am normally on 5G+ because that’s what I pay for, I haven’t seen 3G for years.
    • El-Eric's avatar
      El-Eric
      Icon for Community Manager rankCommunity Manager

      Hi Vangcooveraight - iPhone updates are done by Apple so we don't have any insight into that. You could try resetting your network settings but keep in mind that doing so will forget all Wi-Fi networks you've ever connected to