Forum Discussion
Syaceyko
19 days agoNeighbour
MyTelus App not loading - stalls on white screen after first load
I’ve been trying to use the MyTelus app for days now and after it’s initial load where I can see my profile, a white screen will pop up and a green circle will try to load something but then stalls o...
Syaceyko
18 days agoNeighbour
What’s weird is I was just previously on that one, I only updated my phone 2 days ago because I thought that may have been the issue with the Telus app. I checked if the app needs to be updated and it doesn’t, so it’s very odd and frustrating !
TELUS_Support
Official Support Team
18 days agoUnderstandably frustrating. We'll send you a private message to discuss further.