Forum Discussion
MyTelus App not loading - stalls on white screen after first load
I’ve been trying to use the MyTelus app for days now and after it’s initial load where I can see my profile, a white screen will pop up and a green circle will try to load something but then stalls o...
TELUS_Support
Official Support Team
Official Support TeamHi Syaceyko - are you able to log out and then log back in within the app?
Once the app does its initial load into my profile I am not able to log out because of the freezing. I have been logged out every time I uninstall the app and have re-logged in but the white page still pops up after I get into the app
