Forum Discussion
Amdusias53
4 years agoHelpful Neighbour
Live and currently in winnipeg but cellular data shows i am in ontario
My signal shows i an in ontario but i am in Winnipeg. This causes me problems and i need it to be fixed. Thanks
- 4 years agoContacted support. They say they only can connect through ontario or BC but cannot change it to BC because they can’t control their system. Than they tried to get me to pay for their security suite so i can use their VPN. What a joke. Sad
FuzzyLogic
Community Power User
4 years agoiPhone locations services uses GPS and Wi-Fi to determine where you are. Neither of these are controlled by Telus. More here:
About privacy and Location Services in iOS and iPadOS - Apple Support
You may wish to try resetting locations services:
Step 1. In Settings, go to General. Tap on Reset.
Step 2. Choose Reset Location and Privacy tab.
Step 3. Enter your credentials and choose Reset Setting to confirm the action.
Amdusias53
4 years agoHelpful Neighbour
I have reset my network settings did a full reset of the phone. Talked through it with apple support. Talked to telus and they told me that it is the way that there service is set up. It can route me through to toronto or BC or calgary. They said they cannot control which one so i needed a vpn. That is where they tried to sell me their security suite.