Forum Discussion
Impressively slow internet connection
Can someone at TELUS please explain to me why: a) my “high speed” internet is so slow that I can barely FaceTime, stream videos without having to wait for buffering or load websites quickly (e.g it...
NFtoBC
Community Power User
Community Power UserIf you are trying to use your phone as an internet connection, especially just now, you will be very disappointed. You are one of hundreds using the cellular network for tasks that weren’t expected even a month ago.
A few points:
- the Telus network runs on SaskTel towers in Saskatchewan.
- “hotspotting” at less than 512 kbps would be exceedingly painful even if allowed. The unlimited data plans really are meant to allow you to limp along on your phone until the next billing period. They are not a replacement for terrestrial internet.
- you can exit your Telus contract by paying your device balance
- even terrestrial internet is slower just now. Netflix has dropped their streaming quality to reduce bandwidth consumption on the internet.
Fair point for overload on systems currently. However with Sasktel, even when we were dialed down, we were able to stream movies and use internet as usual with no hotspot limit. It was actually faster than the normal internet service provided in our area. We never “limped along” with the dialed down service.
It is the cost of the device payout that is the reason for not leaving now.
It is the cost of the device payout that is the reason for not leaving now.
