Forum Discussion

oggie's avatar
oggie
Neighbour
2 years ago

group messaging fails to download

I recently switched from Bell to Telus on my Pixel 8. MMS and RCS worked fine while on Bell.  Now that I'm on Telus, I'm constantly getting errors in the google messages app that it can't download. It just shows this

 

I've tried everything... reboot, clear cache . Verify the APN settings are correct. I'm going back to Bell if this continues.

 

7 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello. We'll send you a private message to discuss further, thanks.

    • JGD's avatar
      JGD
      Neighbour

      I am experiencing the same issue. If you were able to resolve the issue for this person, posting the solution would be appreciated.