Forum Discussion
group messaging fails to download
I recently switched from Bell to Telus on my Pixel 8. MMS and RCS worked fine while on Bell. Now that I'm on Telus, I'm constantly getting errors in the google messages app that it can't download. I...
I am experiencing the same issue. If you were able to resolve the issue for this person, posting the solution would be appreciated.
TELUS_Support
Official Support Team
Official Support TeamHi JGD - When did this issue start?
It began a few months ago after I got a new SIM card. I got a new SIM card last week to see if it would resolve the issue, but it did not.
- TELUS_Support
It might be a device issue. Maybe try turning RCS off and on again? We can go from there and we'll send you a message to try to help
Turning RCS off and on does not resolve the issue.
