Forum Discussion

Neighbour

2 years ago

Complaint Regarding Customer Service Experience and Billing Issues

Dear Telus Management, I am writing to express my deep dissatisfaction with the customer service I received while attempting to clarify the details of my new contract and discounts. My recent exper...

Neighbour

2 years ago

Hi Benold, I am in a similar situation to you. Have you heard back from Telus?

Related Content

Formal Complaint Regarding Billing Error – Request for Refund
Dear Customer Service Team / Billing Department, I am writing to formally lodge a complaint regarding an unreasonable charge on my recent mobile phone bill. On November 30, I subscribed to your Blac...
Solved
VivienLo
10 months ago
2.1KViews
5Comments
Official complaint
I've been trying to reactivate my eSIM number on my new mobile, after my old one was stolen while in Panama - where i still am - about 10 days ago. Their customer support keeps transferring me to di...
Solved
DanteDMP
10 months ago
973Views
2Comments
Concerns Regarding Unsolicited Email and CASL Compliance
Dear TELUS Team, I recently received an email from TELUS requesting that I sign a petition. I have some concerns regarding this communication: 1. Unsolicited Contact: I did not provide con...
Solved
Skaimauve
12 months ago
4.1KViews
13Comments
Complaint Regarding Telus's Terrible Service
I have been using Telus internet services in Calgary, Canada, without any issues for the past 2-3 years. However, about 4 months ago, I started experiencing a major problem. Through the Telus Connect...
Baek
12 months ago
1.7KViews
2Comments
Great call experience
Mehrshad from internet loyalty dept is the best agent to talk to. He definetly must a have raise in his salary. I can sense that he knows his job so well and tools to use to help me as quick as possib...
Solved
Nomnom
2 years ago
2.5KViews
2Comments

Forum Discussion

Complaint Regarding Customer Service Experience and Billing Issues

Related Content

Formal Complaint Regarding Billing Error – Request for Refund

Official complaint

Concerns Regarding Unsolicited Email and CASL Compliance

Complaint Regarding Telus's Terrible Service

Great call experience

Recent Discussions

Horrible Webstore Experience

Can't activate Disney + subscription

Can’t activate disney

Very sad customer

Koodo Winback call