Forum Discussion
RichieS
21 days agoNeighbour
Can't activate Netflix subscription
When I tried to activate the Netflix subscription by creating a new account or connect with existing account. The error message is still showing up and not allow me to process. Here is the message wh...
TELUS_Support
Official Support Team
20 days agoHello RichieS, I’m here to help you navigate this Netflix activation hiccup. I’ve seen this "loop" happen before, usually due to a slight synchronization lag between our billing systems and Netflix’s activation portal. I'm assuming it doesn't work even if you create a new password correct ?
- RichieS20 days agoNeighbour
Yes, it doesn't work no matter when I create a password.
- TELUS_Support19 days ago
Official Support Team
Gotcha, we'll send you a PM shortly so that we can take a look into the account for you.