Forum Discussion
Bring it back
I recently had to send my phone back for bring it back. I'm worried how long everyone had to wait for a credit. It says I'm supposed to be receiving a credit because my phone was worth more than I ...
TELUS_Support
Official Support Team
Official Support TeamWe understand your concern about the Bring-It-Back credit process, and we apologize for the confusion and the delay. The timeline you mentioned—3-5 business days—is the typical processing time, but due to higher volumes, it can sometimes take longer.
Please send us a private message with your account details, and we’ll look into the status of your assessment.
