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Bring it back issue
Signed a 2 yr contract with Telus with the bring it back program. At the end of the contract I decided to switch providers because of poor telus coverage in my area and significant lower cost. I have...
Well I got some action. After finally getting through to telus support using this forum I got a call from someone who I think spoke English as his first language and maybe even works in this country. He sent me shipping instructions and then called to confirm. If I may give Telus some advice you should make your customer service a little more responsive and easier to navigate. Twice I was told resolution was not possible and only after raising a stink on a public forum was I able to get results. Also the links in the private messaging did not work.
Thanks for resolving this issue
9660 Are you saying that TELUS_Support did not help you resolve this via private message?
They say they are unable to resolve this issue after waiting 50 minutes to talk to a live team memder
