Forum Discussion
Bring it Back is not worth the frustration.
What a ********** show! over 2 hours on the phone to get a refund for the BIB amount that I paid in OCT. It has been a really bad experience, and I have had nothing but good experiences in the past, but this has me thinking twice about switching to another provider!!!
2 Replies
I had this same issue. They charged it on my partners phone and then he went in a few months later and they said it was charged on my phone. I have been having some health issues and just got around to dealing with it a year and a half or so later. Turns out it was charged on my partners phone. Apparently they are looking into it. Hopefully I will get the amount back. Quite frustrating
TELUS_SupportOfficial Support Team
Definitely not the experience we want for our customers. Were you able to get this sorted with our Mobility team?
