Forum Discussion
blackdog14
2 months agoNeighbour
Apple Watch cellular won't activate on EPP plan?
I switched from Rogers and have used the Apple Watch on their network, Freedom's and Bell's with no issues over the last 7 years. Telus tech support reps keep saying my watch must be locked to a carr...
SKlenk29
5 days agoNeighbour
Did you ever get this figured out? I bought an iPhone and apple watch last year for the sole purpose of using the one number plan with my watch. Took months talking to multiple Telus employees and not a single person had even the slightest idea what could be wrong. It’s been a year and figured I’d give it one more go before switching back to a Samsung phone or perhaps a different provider. I just did a google search and google AI told me more than all those Telus employees together. I feel slightly more optimistic but am afraid to reach out to Telus again to just be left as frustrated as I was last year. Any advice would be helpful.
TELUS_Support
Official Support Team
5 days agoHey SKlenk29 - We hear you, that sounds frustrating. We'll go ahead and send you a PM so we can look over our options.