Forum Discussion

Neighbour

7 months ago

Account Cancellation Refund

I am writing regarding my mobility account (#36001865), which currently reflects a credit balance of $147.28. This amount appears to be the result of an overpayment or billing adjustment following th...

TELUS_Support

Official Support Team

7 months ago

Hello pjhillier, we'll be happy to look into this and we'll send you a private message soon to confirm everything is in order. The billing system should automatically send you a cheque that you'll receive in 6 to 8 weeks from now.

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