Forum Discussion
Accidentally ordered 2 upgrades for my phone line how to cancel extra one?
Hello, I was upgrading my phone and realised I had forgotten to hit the Bring it Back slider so I don't have to do the Bring it Back program and somewhere in there my browser glitched and I had to re...
TELUS_Support
Official Support Team
Official Support TeamA mistake anyone can make. We'll send you a private message to collect the info 🙂
I think I just did the same thing.. I have 2 orders for the same phone.. what do I do?? 😔😔
I ended up calling the webstore service live when they were open. The Support people here were great but I needed to talk to the webstore people specifically. The number is 1-866-488-2709, I copied and pasted it from the Telus support page that comes up when I googled Telus contact. They're open during the day, didn't take long for me either I think I was on the phone 10-15 minutes. For me it turned out to be a glitch, hopefully it's the same for you.
