Forum Discussion

Darren2411's avatar
Darren2411
Friendly Neighbour
22 hours ago

Google Home Assistant and Alexa DO NOT WORK WITH THE NEW Android Mini Optic Boxes

Even though all the literature says that they work with the Google and the Alexa, they don't. I had a Telus technician come out and he was unable to get them to work. Very disappointing when the new technology is way worse than the old technology. I'm trying to keep my old optic box so I can change my channels using Alexa but they say they will quit working.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Darren2411 - the team is aware and we are working with the proper people to have this sorted out as soon as possible. Sorry about that!