Forum Discussion
Feedback to customer service
Hi, I have been contacting with a purchase issue. Every agent who speaks will tell me that they will get back to me and I have been following up from last 2 months. Today, I came to know from one...
I've been dealing with the same issue, but it's related to an incorrect plan pricing. It's been three months with no resolution, and every time I reach out, I'm told they'll follow up—only to be completely ghosted once the call ends. I have email records confirming the agreed-upon pricing within the one-month window for plan changes, but it still hasn't been addressed.
TELUS_Support
Official Support Team
Official Support TeamHello. We'll send you a private message to discuss further, thanks.
