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rossie51's avatar
rossie51
Neighbour
2 years ago
Solved

is this a scam - phone call offering iPhone and package for 60 /month

I received a phone call - from "Telus" offering iPhone 15s plus monthly unlimited package for 60/month total , no buy out at end of 2 years.  I asked them to verify themselves so they sent me an email from [email protected]

 

they wanted any debit of store card to be able to do a soft credit check before proceeding to courier the phone - no credit card required

 

the Telus stores aren't even offering such a good deal to loyal existing customers - is this a SCAM? or are they acting on behalf of Telus? how does someone know or verify this?

  • dru's avatar
    dru
    2 years ago

    Nighthawk is correct. If the offer sounds too good to be true, it's probably a scam. 

     

    When communicating with TELUS, we always call from official numbers found on our website. Making things a little more confusing is that phone numbers can be spoofed. To avoid this altogether, if you are (or were ever) a TELUS customer, ask them to leave notes on your file and you can call back using our official numbers to confirm the offer.

    Additionally, we will never send emails from a non-TELUS dot com email address. 

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    As has been confirmed before, it's a scam.

    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager

      Nighthawk is correct. If the offer sounds too good to be true, it's probably a scam. 

       

      When communicating with TELUS, we always call from official numbers found on our website. Making things a little more confusing is that phone numbers can be spoofed. To avoid this altogether, if you are (or were ever) a TELUS customer, ask them to leave notes on your file and you can call back using our official numbers to confirm the offer.

      Additionally, we will never send emails from a non-TELUS dot com email address.