Forum Discussion
I am unable to pcancel monthly subscription online
I wanted to cancel Smart Home service costs $8/month. I was told to unsubscribe within a week from sign-up to avoid charges, but unfortunately cancellation requests is only enabled via calls and the call centre is already closed. This is for the record that I made request to cancel within 7 days from sign up for full refund.
1 Reply
TELUS_SupportOfficial Support Team
Hi JK21! We see your cancellation request and we understand the frustration with the timing. We'll send you a PM to help get this sorted out.
