Forum Discussion
Kamryn
2 years agoNeighbour
Your Account Type Does Not Support Online Transactions'
I went to purchase a mobile online, but I get this error, 'Your account type does not support online transactions. To continue, please visit your nearest TELUS store.'
I've added a credit card, how do I get it to support online transactions?
5 Replies
- damagecase13Neighbour
Im having the same issue, what did they say?
- Hussam89Neighbour
i am having the same problem
- TELUS_Support
Official Support Team
Hello. We'll send you a private message to discuss further, thanks.
- damagecase13Neighbour
Can you pm me too? I'd love to add a smart watch to my account but it won't let me
- TELUS_Support
Official Support Team
Hey Kamryn as we mentioned in your other post, maybe it's best you send us a private message so we can take a look