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afsoonkaboli's avatar
afsoonkaboli
Neighbour
2 years ago

Telus Reward

I redeemed my TELUS reward on July 3rd but as soon as I got the code to use the account it said code is invalid .I contacted Cafeyn .they said that code expired on June 30. how this is possible ? I called TELUS and chatted with agents and they supposed to call me back regarding but they didn't . This is frustration and I am surprised with TELUS?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    That's definitely odd. We may need to get your account info to have our Rewards team look into it. We'll send you a private message to discuss further.