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TrangVu88's avatar
TrangVu88
Neighbour
5 years ago
Solved

Change device

I bought iphone 12 Promax with 2 years contract. Now I want to change iphone 13 Promax. Can I return my iphone 12 Promax? And have any extra fee for this case?
  • polecat's avatar
    polecat
    5 years ago

    TrangVu88  WE are customers only here. You will have to call in and get to billing they should be able to get you to the right department. We can't supply info on changes of phones and contracts. Polecat

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User
    5 years ago

    Telus has a plan  where you can upgrade your phone every year, but you would have needed to subscribe at the time of purchase. Your best option is to sell the older phone yourself, and replace it with the new.

     

  • polecat's avatar
    polecat
    All-Star
    5 years ago

    TrangVu88  WE are customers only here. You will have to call in and get to billing they should be able to get you to the right department. We can't supply info on changes of phones and contracts. Polecat

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