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drumstick's avatar
drumstick
Neighbour
2 years ago
Solved

Will a Telus SmartHub work in a house with poor cell reception?

We live in an area in BC with notoriously poor cell coverage. Our telus cellphones only ever gets 1-2 bars here at the house and never 5G. Telus has been calling me about upgrading our DSL modem to a Smart Hub, but I am skeptical. It sounds like the SmartHub is basically just a type of "cell phone" that acts as a hotspot for the devices in your house. If my cell connection is so poor, I assume the SmartHub won't work or will be equally as shakey.  The DSL is slow but it never fails. Any advice on whether to upgrade for $100 @ month, which they are offering?

  • Given you've identified cell reception to be not ideal, you may experience similar issues with a Smart Hub. 

1 Reply

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    Given you've identified cell reception to be not ideal, you may experience similar issues with a Smart Hub.