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GaccioliM's avatar
GaccioliM
Neighbour
1 month ago

SonicWall Global VPN Client - No loner working

I have a SonicWall Global VPN client (software) to connect to my office and everything was working two or three days ago. It now no longer works. Has there been any updates to block access? I wish we would be notified of these things. 

Apparently it is a CGNAT issue? How do we fix this? So frustrating. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 month ago

    Hi GaccioliM 

     

    This issue is very specific. Have you had a chance to speak with your work's IT so they can check what the problem could be?

     

    We do have dynamic IP for residential customers so if they white-list a specific IP that may be the issue

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