Forum Discussion
Scheduled Service Calls
Can someone please help me understand why 2 scheduled service calls with Telus cannot be followed up on? I have been waiting for a scheduled return call with a 45 minute window twice to no avail. Not very good service to be able to reach out to service to get technical problems resolved.
5 Replies
Still waiting for a reply, unresolved.
TELUS_SupportOfficial Support Team
Definitely not the experience we want for our customers. Did you receive a callback from our team yet?
- No I have not
- TELUS_Support
We can investigate for sure. We'll send you a private message to gather your info and take a look.
