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Phoar's avatar
Phoar
Friendly Neighbour
3 years ago
Solved

Optik TV Evolution

We switched from Shaw to Telus and I am confused. We can’t play recorded shows or delete them from the TV. Is there an in depth user guide for Evolution to review. Everything I found online doesn’t match our equipment.

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    • Phoar's avatar
      Phoar
      Friendly Neighbour
      Thank you so much for everyone’s help. The support link was a great help.
  • Unfortunately you might have the newest version of the equipment, which most of us existing customers don't have yet, so we don't have good info on how the interface works. It looks like the support pages haven't been updated. I would suggest calling into support to see if they can provide you with a manual of some sort. 

     

    Tagging community moderators A-B and dru, to ask if you have seen any updated manuals yet? Like I said, the support pages are still set to the old equipment.

    • A-B's avatar
      A-B
      Icon for Community Manager rankCommunity Manager

      This is something that KHR may be able to shed light on.