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RCME's avatar
RCME
Neighbour
2 years ago

Optik TV box vs new Telus TV Box and Recordings

We have recordings on our Optik TV PVR box that we want to keep.  If we switch to the new Telus TV box, it appears  we would lose the old recordings that are over 90 days.  Is it possible to have a combination of the two boxes - 1 Optik Box with our old recordings and 1 Telus Box with the cloud recordings?  Or, are we forced into just using the Telus box and lose our old recordings?

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  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Currently we do not support having equipment from both platforms.

  • OptikTV PVR, besides recordings local, what else does it do or not do, that makes you consider getting the new one?

    • RCME's avatar
      RCME
      Neighbour

      Just looking at the new one because Telus is not going to support the old boxes starting in 2025.