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junier0317's avatar
junier0317
Neighbour
4 months ago

New to Telus Services

I just got a contract with Telus 1Gb Fibre Internet. The apartment complex had a router already installed in a box in the wall. Seems to me is a old moden and I'm not getting even 500mbs at WiFi speed, wondering if I need to set up a services technician to have it change for a new router. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey! We hear you about the speed concerns. We'll send a PM your way to help get this sorted out!