Forum Discussion

dohyungkk's avatar
dohyungkk
Neighbour
3 years ago

Has anyone's internet got disconnected 2 days before the end date?

 

I can't tell if it's just an outage near my area or Telus just cut my internet off at 12:00 am sharp.

2 Replies

  • polecat's avatar
    polecat
    All-Star
    3 years ago

    dohyungkk I think the contract would read  10th to  the 10th.  It would be shut off at midnight on the 9th. Prepaid is done this way 

    • dohyungkk's avatar
      dohyungkk
      Neighbour
      3 years ago

      They did deactive my account when I check at myTelus. 

       

      Especially right before the long weekend

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